Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Casino games are games of chance, and the odds always favour the house in the long run. Only gamble with money you can afford to lose, and never chase losses or bet more than you intended.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use True Fortune Casino. We take this responsibility seriously and verify all players at registration. If you are under the legal age, you must not gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please check yourself against these warning signs:
- Gambling with money needed for essentials (rent, bills, food)
- Chasing losses by gambling more to win back lost money
- Hiding your gambling from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Constantly thinking about gambling or past gambling sessions
- Needing to gamble with larger amounts to feel the same excitement
- Lying about the time or money spent gambling
- Gambling to escape problems or negative feelings
- Borrowing money or getting into debt to fund gambling
- Neglecting family, work, or other important responsibilities
- Failed attempts to reduce or stop gambling
If you recognise any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools
True Fortune Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified timeframe
- Betting Limits: Restrict the maximum stake you can place on individual games
- Reality Checks: Receive pop-up reminders during play showing how long you've been gambling and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time (minimum 6 months) or permanently
- Account Closure: Permanently close your account if you wish to stop gambling
You can access these tools through your account settings at any time. We encourage you to use them proactively to maintain responsible gambling habits.
Support Organizations
If you or someone you know is struggling with gambling, professional help is available. These organisations provide free, confidential support:
United Kingdom
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GamCare
Free counselling and support for problem gamblers
www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24/7) -
GamStop
National self-exclusion scheme for online gambling
www.gamstop.co.uk
Register yourself on all UK-licensed gambling sites at once -
Gamblers Anonymous
Free peer support meetings across the UK
www.gamblersanonymous.org.uk -
National Debtline
If gambling has led to debt
www.nationaldebtline.org
Phone: 0808 808 4000 (free, 24/7)
Other Countries
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Australia - Gambling Help Online
www.gamblinghelponline.org.au -
Canada - Responsible Gambling Council
www.responsiblegambling.org -
United States - National Council on Problem Gambling
www.ncpgambling.org
Phone: 1-800-522-4700 (free, confidential, 24/7) -
Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Helpline: 0800 1 372 374 (free, confidential)
If You Need Help
If you are experiencing problems with gambling, please seek help immediately. There is no shame in asking for support — problem gambling is a recognised condition, and recovery is possible with the right help.
Do not wait. Contact one of the organisations above today, or speak to someone you trust. Your mental health and wellbeing are more important than any game.